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Privacy policy

wikiya.fr complies with the General Data Protection Regulation (GDPR) (EU) 2016/679.

This means that we are transparent about our methods of tracking and using visitors’ personal data, and that you can freely check what exactly we are doing in this regard.

On wikiya.fr  we collect:

  • Your first and last name
  • Your email address
  • Your physical address
  • Your phone number
  • Data about the browser and the device you use to view the store
  • The way you navigate the store

We collect your contact details as they are necessary to accept and process your orders, and to ensure that you have received your packages.

We collect the details of your technical equipment and on-site behavior in order to make our store more user-friendly and to personalize our in-store services for you (for example, to automatically switch to the mobile version).

Our store works with outside companies who help us provide you with the best service, and these third parties also use some of the personal information you leave behind. We limit the data to which they have access only to what is necessary for them to fulfill their obligations.

  • Payment services use your credit card number, first and last name to verify and process your payments for our products.
  • Our manufacturers and warehouses use the data from the contents of your order to assemble the packaging necessary for you.
  • Postal services use your first name, last name and physical address to organize delivery of the product for you.
  • Direct mail services use your email address to send you email (if you have subscribed to it).

If you continue to browse our online store after reading this privacy policy, you authorize us to use your personal data for the purposes described above.

If you do not accept these conditions, please leave the website.

You can email us at support@wikiya.fr and ask:

  • To receive a copy of your personal data that we have collected
  • To delete your personal data from our system
  • Revoke your consent (if you have already agreed to provide the data to us, but then changed your mind)

We do our best to guarantee the security of your personal data while storing and using it.

Thank you for your cooperation!

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