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SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 150 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 150 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?Shipping time varies by location. These are our estimates:
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 60 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of wikiya.fr (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (60 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Write a Review
buen efecto, realmente vistosas, buen efecto de luz, listo para llamar la atención
These are super duper cute!!!! came in fast and looks exactly like the picture!!
It’s really cool I took a lot of pictures with the glasses and my friends loved it
Perfect! exactly what it promises, exceeded my expectations. the light looks good even during light of the day
It’s just the same as the picture the lights doesn’t hurt your eyes
Good afternoon. Arrived in 18 days. Packed well. Glow is amazing, many illumination options. There are rubbing on the surface. In the dark, you can see mutanovato, almost invisible. For photo sessions. For thematic parties.
Recommend them although they do have scratches which the leds do reflect on
I got so many compliments!! ❤️
прикольные очки. свою функцию выполняют) из минусов. подкладка под переносицу плохо держится, можно легко потерять. не очень реализованы отсеки под батарейки. он легко открывается. не плотно прилегает крышка
LOVE these so much, no scratches or troubles so far
Loved it! Looks really cool, and it arrived in about a month. Worth the buy!
I love them, but it’s sad they don’t have a battery so when they discharge it’s over. They arrived fast but little scratched but not a lot so it’s not a big problem
Крутые очки, светятся в разных режимах, разными оттенками, можно регулировать. Единственный минус, что батарейку можно заменить, если расковырять клепки( Просила продавца хорошо упаковать товар, все сделал как надо) спасибо большое!) очень довольна товаром, единственное есть небольшие царапинки на стекле.
Amazing ! Love them
Super cute ❤️ with a bunch of color options
Доставка оочень быстрая - 5 дней! Доехало в целости, всё работает, много режимов (цветов), переключается кнопочкой с каждой стороны. Горит просто одним цветом, также есть режимы, когда мигает.
Well received! As in the description! Thank you
looks a lil cheap on the sides but at the same time this is the coolest thing I've ever owned ahaha and it works perfectly! plenty of variety of colors :)
Will definitely have fun taking photos with these on!
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!