note: 1 cm=0.3937 inch, “Size measured by ourselves
Shipping & Payment
SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 150 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 150 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 60 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of wikiya.fr (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (60 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Write a Review
11 Aug 2022 05:27
it fit well just like the photo. it was stretchy n soft
11 Aug 2022 03:46
Nice dress! Scallop as a gift
10 Aug 2022 10:47
The color is more beige than white. The elastic band on the belt is very visible, especially if you raise your hands up. Shines through, thin and airy. Exactly only for the summer. Sewn neatly, threads do not stick out.
10 Aug 2022 05:50
As no clip! cute
9 Aug 2022 11:55
Pleasant material, beautiful color, length below the knee for height 171
9 Aug 2022 06:44
Perfect! the fabric is pleasant to the body, the dress looks beautiful, put a comb)
9 Aug 2022 06:43
The dress is neat and very beautiful, put a comb!
9 Aug 2022 03:25
Everything came exactly as in the picture and without delays, with the store did not communicate
8 Aug 2022 03:59
Great item, a little pinker than I thought it'd be but it's still super pretty!
7 Aug 2022 08:27
Very nice to wear
7 Aug 2022 01:09
The dress is quite decent, synthetic fabric, pleasant. The color is bright. But what upset-not very well sits on the figure. The top is elegant, beautiful. But at the waist-elastic, the bottom is shapeless. To the store I can not present a claim-in pictures everything is honest. But in the end, the dress is not very happy, so 4 stars.
5 Aug 2022 20:26
very nice came sooner then expected! though its not 100% like the photos, the sleves don't have the wavy pattern and for the color I choose I thought it would be yellow but it was a light peachy pink (still like just wasn't expecting it)
5 Aug 2022 09:43
I really loved, very worth it. Very lindooo❤❤
5 Aug 2022 04:24
The dress is very pleasant) about a week waited for the shipment, but it came relatively quickly, somewhere a month. The fabric is not translucent, I'm 164 cm, but on the chest stretched very...
4 Aug 2022 13:46
Synthetic fabric, threads stick out. The photo is more magnificent than it came
4 Aug 2022 03:53
Dress quite nice material. Colour seems a bit lighter but not too much. I am 164cm and the dress is below knees. For the price I recommend. Also I wear size M and took M and fits well. Got also a little gift from the store. Thank you
Why Buy From Us
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.